Course curriculum

  1. 01
    • Welcome to Careers Skills for Success LEVEL UP: Powered by Okanagan College

  2. 02
    • Intro to Communication that Works

    • Communication Skills: Outline

    • 1. Getting Started

    • 2A. The Big Picture

    • 2B. Check yourself...

    • 3A. Understanding Communication Barriers

    • 3B. Check yourself...

    • 4A. Paraverbal Communication Skills

    • 4B. Check yourself...

    • 5A. Nonverbal Communication

    • 5B. Check yourself...

    • 6A. Speaking Like a Star

    • 6B. Check yourself...

    • 7A. Listening Skills

    • 7B. Check yourself...

    • 8A. Asking Good Questions

    • 8B. Check yourself...

    • 9A. Appreciative Inquiry

    • 9B. Check yourself...

    • 10A. Mastering the Art of Conversation

    • 10B. Check yourself...

    • 11A. Advanced Communication Skills

    • 11B. Check yourself...

    • 12. Wrapping Up: Communication Strategies

    • Closing to Communication that Works

    • Communication Skills: Feedback

  3. 03
    • Intro to Meetings that Work

    • Meeting Management Skills: Outline

    • 1. Getting Started

    • 2A. Meeting Minutes

    • 2B. Check yourself...

    • 3A. Meeting Logistics

    • 3B. Check yourself...

    • 4A. Setting Up the Meeting Space

    • 4B. Check yourself...

    • 5A. Using Technology in Meetings

    • 5B. Check yourself...

    • 6A. Meeting Roles and Responsibilities

    • 6B. Check yourself...

    • 7A. Chairing a Meeting- Using a “Parking Lot”

    • 7B. Check yourself...

    • 8A. Chairing a Meeting- Accountability

    • 8B. Check yourself...

    • 9A. Dealing With Disruptions

    • 9B. Check yourself...

    • 10A. Taking Minutes

    • 10B. Check yourself...

    • 11A. Making the Most of Your Meeting

    • 11B. Check yourself...

    • 12. Wrapping Up: Meeting Management

    • Closing to Meetings that Work

    • Meeting Management Skills: Feedback

  4. 04
    • Intro to Digital Essentials

    • Digital Workplace Skills: Outline

    • 1. Getting Started

    • 2A. Respectful Communication

    • 2B. Check yourself...

    • 3A. Ethical and Legal Digital Behaviour

    • 3B. Check yourself...

    • 4A. Privacy, Professionalism, and Posting With Purpose

    • 4B. Check yourself...

    • 5A. Building a Brand Through Social Networking

    • 5B. Check yourself...

    • 6A. Blogging and Protecting Online Reputation

    • 6B. Check yourself...

    • 7A. Staying Secure on Networks and Public Devices

    • 7B. Check yourself...

    • 8A. Backups and Software Updates for Digital Safety

    • 8B. Check yourself...

    • 9A. Trolls, Regretful Posts, and Damage Control

    • 9B. Check yourself...

    • 10A. Public Forums, Professional Topics, and Avoiding Controversy

    • 10B. Check yourself...

    • 11A. Anonymity, Copyright, and Asking Permission Online

    • 11B. Check yourself...

    • 12. Wrapping Up: Digital Workplace Skills

    • Closing to Digital Essentials

    • Digital Workplace Skills: Feedback

  5. 05
    • Intro to Etiquette that Works

    • Workplace Etiquette Skills: Outline

    • 1. Getting Started

    • 2A. Understanding Etiquette

    • 2B. Check yourself...

    • 3A. Networking for Success

    • 3B. Check yourself...

    • 4A. The Meet and Greet

    • 4B. Check yourself...

    • 5A. Dining Etiquette

    • 5B. Check yourself...

    • 6A. Ordering in a Restaurant

    • 6B. Check yourself...

    • 7A. Business Email Etiquette

    • 7B. Check yourself...

    • 8A. Phone Etiquette

    • 8B. Check yourself...

    • 9A. The Written Letter

    • 9B. Check yourself...

    • 10A. Dressing for Success

    • 10B. Check yourself...

    • 11A. International Etiquette

    • 11B. Check yourself...

    • 12. Wrapping Up: Business Etiquette

    • Closing to Etiquette that Works

    • Workplace Etiquette Skills: Feedback

  6. 06
    • Intro to Creative Problem Solving

    • Problem Solving Skills: Outline

    • 1. Getting Started

    • 2A. The Problem Solving Method

    • 2B. Check yourself...

    • 3A. Information Gathering

    • 3B. Check yourself...

    • 4A. Problem Definition

    • 4B. Check yourself...

    • 5A. Identifying Mental Blocks

    • 5B. Check yourself...

    • 6A. Generating Solutions (I)

    • 6B. Check yourself...

    • 7A. Generating Solutions (II)

    • 7B. Check yourself...

    • 8A. Analyzing Solutions

    • 8B. Check yourself...

    • 9A. Selecting a Solution

    • 9B. Check yourself...

    • 10A. Planning Your Next Steps

    • 10B. Check yourself...

    • 11A. Recording Lessons Learned

    • 11B. Check yourself...

    • 12. Wrapping Up: Creative Problem Solving

    • Closing to Creative Problem Solving

    • Problem Solving Skills: Feedback

  7. 07
    • Intro to Goals to Getting Things Done

    • Goal Setting Skills: Outline

    • 1. Getting Started

    • 2A. Overcoming Procrastination (I)

    • 2B. Check yourself...

    • 3A. Overcoming Procrastination (II)

    • 3B. Check yourself...

    • 4A. The Four Ps of Goal Setting

    • 4B. Check yourself...

    • 5A. Improving Motivation

    • 5B. Check yourself...

    • 6A. Wise Time Management

    • 6B. Check yourself...

    • 7A. Tips for Completing Tasks

    • 7B. Check yourself...

    • 8A. Increase Your Productivity

    • 8B. Check yourself...

    • 9A. "To Do" List Characteristics

    • 9B. Check yourself...

    • 10A. SMART Goals

    • 10B. Check yourself...

    • 11A. Mistakes Will Happen

    • 11B. Check yourself...

    • 12. Wrapping Up: Goal Setting & Getting Things Done

    • Closing to Goals to Getting Things Done

    • Goal Setting Skills: Feedback

  8. 08
    • Intro to Navigating Change

    • Change Management Skills: Outline

    • 1. Getting Started

    • 2A. Preparing for Change

    • 2B. Check yourself...

    • 3A. Identifying the WIFM

    • 3B. Check yourself...

    • 4A. Understanding Change

    • 4B. Check yourself...

    • 5A. Leading and Managing the Change

    • 5B. Check yourself...

    • 6A. Gaining Support

    • 6B. Check yourself...

    • 7A. Making it all Worthwhile

    • 7B. Check yourself...

    • 8A. Appreciative Inquiry

    • 8B. Check yourself...

    • 9A.Bringing People to Your Side

    • 9B. Check yourself...

    • 10A. Building Resiliency

    • 10B. Check yourself...

    • 11A. Building Flexibility

    • 11B. Check yourself...

    • 12. Wrapping Up: Change Management

    • Closing to Navigating Change

    • Change Management Skills: Feedback

  9. 09
    • Next Steps for Your Success

    • Tell Us More!