Course curriculum

  1. 01
    • Welcome to the Ambassador Program Customer Service Excellence Training

    • Introduction

  2. 02
    • Communication

    • Communication Quiz

    • Empathy

    • Empathy Activity

    • Accessibility

    • Accessibility Quiz

    • Problem Solving

    • Problem Solving Activity

    • Personalized Service

    • Personalized Service Quiz

    • Sharing the Stoke

    • Sharing The Stoke Activity

  3. 03
    • Now It's Your Turn!

    • Revelstoke Ambassador Program - Customer Service Excellence Quiz

    • Feedback Survey